As TERRATEK METAL MAKİNE GAYRİMENKUL İNŞAAT TAAHHÜT MÜHENDİSLİK SAN. VE TİC. LTD. ŞTİ. (“TERRATEK METAL” or the “Company”), we have prepared this Clarification Notice in our capacity as the data controller under Law No. 6698 on the Protection of Personal Data (“KVKK”) in order to inform you about the processing of your personal data.
Your personal data is processed in accordance with the principles set forth under the KVKK and applicable legislation, in compliance with the law and the principles of good faith, ensuring that the data is accurate and, where necessary, up to date; processed for specific, explicit and legitimate purposes; relevant, limited and proportionate to the purposes for which it is processed; and retained for the period stipulated under the applicable legislation or for as long as necessary for the purposes for which it is processed.
1. Data Controller
The data controller responsible for your personal data within the scope of Law No. 6698 on the Protection of Personal Data is:
TERRATEK METAL MAKİNE GAYRİMENKUL İNŞAAT TAAHHÜT MÜHENDİSLİK SAN. VE TİC. LTD. ŞTİ.
Address: 23 Nisan Mah. 242. Sok. Guzell Tower İş Merkezi No: 2/39, 16130 Nilüfer/Bursa, Türkiye
E-mail: info@terratekmetal.com
Telephone: +90 (224) 410 00 58
Our Company’s website contains a contact form through which your name and surname, e-mail address, telephone number and subject information may be requested for communication purposes.
2. For Which Purposes Is Your Personal Data Processed?
Your personal data may be processed for the purposes specified below, depending on the nature of your relationship with our Company.
A. Website Visitors
If you visit the TERRATEK METAL website, the following information may be processed:
IP address,
Transaction security information,
Technical information relating to the use of the website,
Information obtained through cookies and similar technologies.
Such data may be processed for the following purposes:
Ensuring the secure operation of the website,
Conducting information security processes,
Operating and maintaining the technical infrastructure,
Ensuring the performance and security of the website,
Fulfilling legal obligations,
Managing potential legal disputes.
If a separate Cookie Policy applies to cookies and similar technologies used on the website, the relevant processing activities shall be evaluated within the scope of such policy.
B. Individuals Contacting Us Through the Website
If you contact us through the contact form available on the TERRATEK METAL website, the following personal data may be processed:
Name and surname,
E-mail address,
Telephone number,
Subject information,
Requests and communication content provided by you,
IP address and transaction security information.
Such data may be processed for the following purposes:
Receiving and responding to communication requests,
Providing information about products and services,
Evaluating customer requests,
Conducting quotation and commercial negotiation processes,
Managing requests and complaints,
Managing customer relations,
Conducting business activities,
Conducting information security processes,
Fulfilling legal obligations,
Managing potential legal disputes.
The contact form currently available on the TERRATEK METAL website contains fields for name and surname, e-mail address, telephone number and subject.
C. Customers
The following personal data belonging to individual customers who have a commercial relationship with TERRATEK METAL, as well as representatives and/or employees of corporate customers, may be processed:
Identity information,
Contact information,
Customer transaction information,
Quotation and order information,
Contract information,
Financial and accounting information,
Invoice and payment information,
Request and complaint information,
Legal transaction information,
Information obtained within the scope of physical premises security.
Such data may be processed for the following purposes:
Conducting sales processes for goods and services,
Managing quotation and order processes,
Establishing and performing contracts,
Managing customer relations,
Evaluating customer requests,
Providing after-sales services,
Conducting financial and accounting processes,
Carrying out invoicing and payment transactions,
Conducting and supervising business activities,
Managing operational and shipment processes,
Managing logistics processes,
Fulfilling obligations arising from applicable legislation,
Conducting legal affairs and dispute resolution processes,
Providing information to authorized persons, institutions and organizations,
Conducting retention and archiving activities,
Managing customer satisfaction and communication processes.
The TERRATEK METAL website includes not only products but also service categories such as Steel Service Center, Storage, Shipment and MTH.
D. Prospective Customers
The following personal data belonging to individuals who contact our Company to obtain information about TERRATEK METAL’s products or services, request a quotation or conduct commercial negotiations, as well as representatives and employees of corporate customers, may be processed:
Name and surname,
Contact information,
Telephone number,
E-mail address,
Request and quotation information,
Meeting and communication information,
Commercial request and transaction information.
Such data may be processed for the following purposes:
Evaluating prospective customer requests,
Providing information about products and services,
Conducting quotation processes,
Managing pre-sales processes,
Conducting commercial negotiations,
Managing customer relations,
Evaluating requests and complaints,
Conducting processes for the establishment of contracts,
Carrying out communication activities.
E. Supplier and Business Partner Representatives
The following personal data belonging to individual representatives of TERRATEK METAL’s suppliers, service providers and business partners, as well as employees of corporate suppliers and business partners, may be processed:
Identity information,
Contact information,
Professional information,
Contract information,
Financial and accounting information,
Transaction information.
Such data may be processed for the following purposes:
Managing supplier and business partner relations,
Conducting procurement processes for goods and services,
Managing contractual processes,
Conducting and supervising business activities,
Conducting financial and accounting processes,
Managing operational and logistics processes,
Carrying out communication activities,
Fulfilling obligations arising from applicable legislation,
Conducting legal processes.
F. Physical Visitors
The following information relating to individuals visiting our Company’s offices, workplaces or other physical premises may be processed:
Name and surname,
Visit information,
Entry and exit information,
Camera recordings and information obtained within the scope of physical premises security.
Such data may be processed for the following purposes:
Ensuring physical premises security,
Protecting the safety of employees, visitors and Company assets,
Controlling entries and exits,
Conducting occupational health and safety processes,
Fulfilling legal obligations,
Managing legal disputes.
3. By Which Methods Is Your Personal Data Collected?
Your personal data may be collected through the following channels:
Contact forms available on the website,
E-mail,
Telephone,
Physical forms,
Contracts,
Quotations and order documents,
Invoices and accounting documents,
Visitor records,
Camera systems,
Face-to-face meetings,
Company employees,
Suppliers and business partners,
Electronic information systems,
and similar channels, by automatic or non-automatic means.
During data collection activities carried out through the website, technical information such as IP addresses and transaction security information may also be obtained.
It has also been observed that the Company’s website contains a map/iframe component provided through Google infrastructure. Therefore, the Google services used on the website should be technically reviewed separately with regard to personal data processing and international data transfer requirements.
4. What Are the Legal Grounds for Processing Your Personal Data?
Your personal data is processed based on one or more of the applicable conditions for processing personal data set forth under Article 5 of the KVKK.
Within this scope, your personal data may be processed based on one or more of the following legal grounds:
a) It is expressly provided for by law;
b) It is necessary for the establishment or performance of a contract, directly related to the parties to the contract;
c) It is mandatory for the data controller to fulfill its legal obligation;
ç) It is mandatory for the establishment, exercise or protection of a right;
d) It is mandatory for the legitimate interests of the data controller, provided that it does not prejudice the fundamental rights and freedoms of the data subject;
In cases where none of these conditions applies, your explicit consent will be obtained where such consent is required for the relevant personal data processing activity.
The obligation to provide information and the requirement to obtain explicit consent are separate obligations. Even where explicit consent is required, the relevant data subject is separately provided with the necessary clarification regarding the processing of their personal data.
5. To Whom and for What Purposes May Your Personal Data Be Transferred?
Your personal data may be transferred, to the extent required by the purposes of processing, to the following categories of recipients in accordance with Article 8 of the KVKK and the conditions set forth under applicable legislation:
Authorized Public Institutions and Organizations
Your personal data may be transferred to authorized public institutions and organizations for the following purposes:
Fulfilling legal obligations,
Responding to requests from authorized authorities,
Conducting legal processes.
Suppliers and Service Providers
Your personal data may be transferred, to the extent necessary, to relevant suppliers and service providers for the following purposes:
Providing products and services,
Conducting operational activities,
Carrying out logistics and shipment processes,
Providing technical and IT services.
Certified Public Accountants and Financial Service Providers
Where necessary, relevant personal data may be shared with certified public accountants and financial service providers for financial and accounting processes, invoicing and the fulfillment of legal obligations.
Legal Advisors and Judicial Authorities
Your personal data may be transferred to legal advisors, attorneys and, where necessary, judicial authorities for the following purposes:
Conducting legal processes,
Resolving legal disputes,
Establishing, exercising or protecting a right.
Your personal data is not used or transferred for purposes other than those specified above, and the principle of being relevant, limited and proportionate to the purpose is observed during data transfers. Specifying the purposes of transfer and the categories of recipients in this Clarification Notice is required within the scope of the Company’s obligation to inform data subjects under the KVKK.
6. Is Your Personal Data Transferred Abroad?
If it becomes necessary for the Company to transfer your personal data abroad, such transfer shall be carried out in accordance with the conditions set forth under Article 9 of Law No. 6698 on the Protection of Personal Data and applicable legislation.
Depending on the nature and legal requirements of the transfer, your personal data may be transferred abroad where an adequacy decision is available, where the appropriate safeguards prescribed under the Law have been provided, or where other transfer conditions stipulated under applicable legislation are met.
7. How Long Is Your Personal Data Retained?
Your personal data is retained for the periods prescribed under applicable legislation. Where no specific retention period is prescribed by legislation, your personal data is retained for as long as necessary for the purpose for which it is processed.
The following criteria are taken into consideration when determining retention periods:
Legal obligations,
Statutory limitation periods,
Contractual relationships,
The possibility of legal disputes,
Processing purposes.
When the reasons requiring the processing of personal data cease to exist, such personal data shall be deleted, destroyed or anonymized in accordance with applicable legislation.
8. What Are Your Rights Regarding Your Personal Data?
Under Article 11 of the KVKK, as a data subject, you have the following rights:
a) To learn whether your personal data has been processed;
b) To request information regarding the processing of your personal data if it has been processed;
c) To learn the purpose of processing your personal data and whether such data is used in accordance with its purpose;
ç) To know the third parties to whom your personal data is transferred within or outside Türkiye;
d) To request the correction of your personal data if it has been processed incompletely or inaccurately;
e) To request the deletion or destruction of your personal data within the conditions stipulated under Article 7 of the KVKK;
f) To request that the correction, deletion or destruction of your personal data be notified to third parties to whom your personal data has been transferred;
g) To object to a result arising against you as a result of the analysis of your processed data exclusively through automated systems;
ğ) To claim compensation for damages if you suffer damage due to the unlawful processing of your personal data.
9. How Can You Exercise Your Rights?
You may submit your requests within the scope of Article 11 of the KVKK to TERRATEK METAL in accordance with the application procedures stipulated under the KVKK and applicable legislation.
You may submit your applications using the following contact details:
Data Controller:
TERRATEK METAL MAKİNE GAYRİMENKUL İNŞAAT TAAHHÜT MÜHENDİSLİK SAN. VE TİC. LTD. ŞTİ.
Address:
23 Nisan Mah. 242. Sok. Guzell Tower İş Merkezi No: 2/39,
16130 Nilüfer/Bursa, Türkiye
E-mail:
info@terratekmetal.com
Telephone:
+90 (224) 410 00 58
Your applications will be evaluated and concluded within the procedures and periods prescribed under applicable legislation.
10. Effective Date
This Clarification Notice has been prepared by TERRATEK METAL for the purpose of informing data subjects about the Company’s personal data processing activities.
This Clarification Notice may be updated in line with changes in the Company’s personal data processing activities or amendments to applicable legislation.